DALLAS (NBCDFW.com) – Calls for medical help to Dallas 911 this summer may not get ambulance response in a new test to save ambulances for the most serious medical emergencies.
In June and July, fire engines staffed with paramedics and lifesaving equipment will be sent to more minor calls instead of automatically sending more highly equipped ambulances.
The Tiered Response plan has been discussed in Dallas for years but was delayed due to upgrades in the software that will guide call takers, the need for rigorous training of those call takers on the changing software and high turnover among those call takers. MORE
Read: Tiered EMS Dispatch Software-Phase II Pilot Implementation
