See Alert Public Safety SolutionsLocution Systems, Inc. in Product Connect Published Monday, April 23, 2012
GOLDEN, Colo. & HILLIARD, Ohio, – Locution Systems, Inc. (www.locution.com), which offers an advanced fire station alerting and automated 911 dispatching system for fire and EMS departments, and Alert Public Safety Solutions, which offers Computer-Aided Dispatch, Mobile Dispatch, and Records Management for public safety departments, today announced the completion of a software interface between the Alert PSS RESPONDER CAD system and Locution Systems’ fire station alerting and automated 911 dispatching system.
The new interface between the Alert PSS RESPONDER CAD system and Locution Systems’ fire station alerting system allows critical information about 911 calls to be quickly and easily transferred from the Alert PSS RESPONDER CAD system to Locution Systems’ CADVoice. The Alert PSS RESPONDER CAD system serves as the “brains” of the 911 dispatching process in a 911 communications center. Once a dispatcher has reviewed and approved the information from the Alert PSS RESPONDER CAD about a specific 911 call, the Alert PSS RESPONDER CAD system now can automatically route data about that 911 call to a Locution Systems’ computer server located in the same 911 communications center.
Once data from the Alert PSS RESPONDER CAD reaches the Locution Systems’ computer server, Locution Systems’ fire station alerting system then takes over and automatically routes the 911 dispatch to its intended destination, where it can automatically vocalize the information from the 911 dispatch at a fire station, or over the fire department’s radio system. Locution Systems’ fire station alerting system also offers a wide array of additional fire station alerting technologies including: automated zoned dispatching for multi-unit fire stations, automated visual alerting such as displaying 911 dispatch information on LED monitors and LED reader boards, automated count-up timers which tell fire-EMS responders the time it’s taking them to reach the apparatus bay, automated tone alerts, automated apparatus bay doors, and much more.
The following Computer-Aided Dispatch Systems now have an interface to Locution Systems CADVoice including:
- Alert Public Safety Solutions
- EnRoute Emergency Systems
- Interact Public Safety
- Motorola Solutions
- New World
- Northrop Grumman
- Sungard (OSSI & THE)
“Once we provided Alert Public Safety Solutions with Locution Systems’ Application Program Interface documentation, their in-house development team crafted the interface to Locution Systems’ fire station alerting system within 6-8 weeks,” said Glenn Neal, Locution Systems’ founder, president, and chief technology officer. “Our respective development teams worked together to fine-tune the way 911 dispatch data transfers from the Alert PSS RESPONDER CAD to Locution Systems’ fire station alerting system, and the result is a solid, robust interface between the two systems.”
Locution Systems’ fire station alerting and automated dispatching system is in great demand because of its proven ability to speed up response times to fires and medical emergencies, allow 911 dispatchers to handle more 911 calls with the same staff, and reduce stress for 911 dispatchers and fire-EMS responders, according to Mr. Neal. “Now that Alert Public Safety Solutions has an interface to Locution Systems’ CADVoice, it opens up a wide array of new fire station alerting technologies to Alert PSS customers,” he said.
“The Locution Systems development team was very professional and easy to work with. It’s refreshing to find another public safety vendor that has the customers’ needs as their prime motivation,” said Miguel Pena, vice president of development for Alert Public Safety Solutions.
“The Locution Systems-Alert CAD interface to our RESPONDER CAD has allowed Alert Public Safety Solutions to expand options available to our customers, and makes our product an even better choice for current or future customers. Public safety responders are always looking for methods and ways to increase dispatch accuracy, while reducing response times and stress. This interface with Locution Systems definitely provides that and more,” said Richard Fletcher, chief executive office of Alert Public Safety Solutions.
About Locution Systems, Inc.
Founded in 1986, Locution Systems, Inc. offers the CADVoice fire station alerting system for fire and EMS departments. Locution Systems’ fire station alerting system is a comprehensive suite of modular, fire station alerting, automated dispatching, and zoned dispatching technologies. The CADVoice fire station alerting product line integrates with standard Computer-Aided Dispatching (CAD) systems operating in most 911 communication centers. Locution Systems’ fire station alerting system is being used in small, medium, and large public safety departments throughout North America, and has been proven to speed up response times and reduce stress for 911 dispatchers and fire-EMS responders. Locution can be reached at (303) 932-0014, or www.locution.com.
About Alert Public Safety Solutions
Alert Public Safety Solutions, Inc. offers a full suite of public safety software, including Next Gen 911, Computer Aided Dispatch (CAD), Mobile Dispatch, and Law, Fire and EMS Records Management Systems (RMS), for the next generation, taking public safety to a whole new level. Through the development of new software methodologies defined by Alert Public Safety Solutions’ highly experienced development team, Alert PSS is dedicated to its mission to provide reliable and resource efficient solutions while maintaining the level of customer support public safety officials and the communities they serve deserve. Alert Public Safety Solutions can be reached at: (877) 686-0911, www.alertpss.com.
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